Last updated May 2018
Who we are
We are the Bellingham Theatre Guild (BTG) and our website address is: https://bellinghamtheatreguild.com.
What personal data we collect and why
The BTG collects and tracks customer data in various ways.
Tracking and sharing of customer information
Any customer data collected is for sole use by the BTG to a) successfully process credit card and other transactions; b) contact customers if there are issues during the sales transaction, such as refused credit card or bounced check; and c) mail customers with information about future shows or other BTG business.
BTG does not share any customer data with anyone, except as required by law.
Customers who do not wish to have data tracked may ask the BTG to remove mailing address from their record. Customers not wishing to give out a phone number may pay in cash at the point of sale.
Online Submission forms
We do not store any information submitted via our various contact forms on this website. That information is transmitted via email and may be archived by the receiving email program.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
There is no tracking of information during a cash sale unless customer wishes to be added to the BTG mailing list.
Sales by Check
The BTG collects names and phone numbers of those paying by check.
Sales by Credit Card
The BTG collects name, address, email, and phone number of those paying by credit card.
For all sales where the patron wishes to have tickets mailed, the Guild must collect a valid mailing address.
Mailing and Email lists
For customers wishing to be on BTG mailing lists, BTG collects name and address. For customers wishing to be added to BTG email lists, customers self-enter email address and user name and manage their own accounts via the website, including ability to unsubscribe at any time.
This website uses Google Analytics which may set cookies on your computer. These cookies help us analyze data about web page traffic, improve our website and tailor it to customer needs. We only use this information for statistical analysis purposes and does not send any information that identifies individual users. You can find more information about Google Analytics by visiting the following link: http://www.google.com/policies/privacy/partners/
You can opt-out of Google Analytics by installing a browser plugin. Please visit https://tools.google.com/dlpage/gaoptout for more information.
How long we retain your data
For users who register on our website or via ticketing, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or with BTG, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.